We help change behaviour. Which behaviour do you want to change?


Buy your products? Notice your brand? Share their service experience?  Whatever your aim for your customers we can help you shape their customer experience to change their behaviour for good. Here at CX Marketing we specialise in customer experience consulting North East.

Understand Customers First

By understanding your customer – their goals, motivations and behaviour – we can recommend and deliver activity that motivates them to engage and connect with your brand like never before. We give them a reason to believe and a reason to engage.

Deliver Behaviour Changing Marketing Activity

We’re proficient at delivering across the full traditional and enhanced marketing mix. We combine user-centred design and messaging with meticulous media and campaign planning to offer the optimum customer experience to achieve your business goals.

Work To Meet All Business Needs

Being specialists in customer experience consulting North East, we believe ALL brands have the power to change behaviour, regardless of size. We apply our user-first technique across a range of companies and budgets, from full customer experience mapping to small-scale advertising campaigns. Proposed activity is always realistic and achievable for the business.

Efficient and Supportive Approach

We offer a free consultation, company audit and activity proposal to all new clients. We love nothing more than that first meeting getting to know your business. This is an important step. By identifying business goals, we can start to identify the customer behaviour that you need to change and that’s where the magic happens. So, what are you waiting for?

Our Clients Include...

  • nissan
  • ttr
  • megabus
  • redsky