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We are one of the sharpest North East marketing agencies. We specialise in creating user-centred design and marketing activity that changes customer behaviour and shapes customer and employee experiences. We believe that, by delivering for their audiences, we always deliver for our clients.

FULL SERVICE MARKETING AGENCY

We offer the full range of services that you would expect from North East marketing agencies, including;

Design & Creative Services, Digital & Web Design, Strategic Brand & Marketing Planning, Campaign & Communications Planning, Placement & Optimisation

We propose and implement activity based on your business needs, helping you move customers through the modern marketing funnel using an optimised mix of messaging and channels.

CX/UX SPECIALISTS

We’re also lucky to have a passion and expertise for all things UX and CX and can offer specific services such as ethnographic research, user research & testing and task modelling.

We have the experience and techniques to translate these insights into business decision-making tools such as customer experience maps and personas and are experts in working with internal teams, delivering interactive sessions, workshops and presentations to generate buy-in and engagement at every level.  Not many marketing agencies in the North East can match our skillset.

AGILE AND COLLABROATIVE

We have a small core team of 3 and we bolster our little army with a bank of our favourite freelancers and partner agencies, with whom we work constantly.

We’ve found that this is just how the world works now – it works for us and it works for our customers and it means that we get the flexibility to work with the best when we need to.

KNOW BIG AND SMALL BUSINESSES

We love to come and meet with prospective clients for a free consultation, post-meeting report and proposal of activity. After that, we leave it up to you to make the next move in your own time. No pressure.

CX Marketing

The Team