We are launching a trampoline park in Morecombe, we need to attract, convert and retain customers.

OUR OBJECTIVES

  • Inform target markets about the trampoline park and build awareness
  • Drive queries and sales conversion online and instore
  • Create an exceptional & inclusive in-store customer experience

Activity We Implemented

  • All design, branding and brand presence, including social accounts
  • All in-store design signage and POS material
  • CX design, including CX Map and personas as well as staff CX training
  • Web design and build
  • Media planning, placement analysis and optimisation, including out of home, PPC, SEO, social and guerilla

Results We Got

  • On-time and on-budget launch of site and website
  • 11,000 visits to website in first 10 days of launch
  • 1,700 Facebook likes in first 10 days of launch